At Exclusive Hot Deals, we’re committed to getting your orders delivered safely and on time. This policy outlines how and when you’ll receive your items after placing an order with us.
✅ Processing Time: 5–7 business days
Orders are processed Monday through Friday (excluding holidays). During high-demand periods or special promotions, processing times may be slightly extended.
We’ll notify you by email once your order has been shipped.
We ship to most locations in the United States.
📦 Estimated Delivery Time:
Delivery times are estimates and may vary depending on location, carrier delays, weather, and customs inspections.
Shipping fees are calculated at checkout and based on:
🚚 Free shipping may be available for select products or promotions.
Once your order ships, you’ll receive a tracking number via email. You can track the status of your shipment anytime using the provided link.
If you didn’t receive a tracking number within 5 days of placing your order, please contact us.
🔎 Lost or Delayed Orders:
If your tracking shows the order as “delivered” but you haven't received it, please:
📦 Incorrect Shipping Address:
Customers are responsible for entering the correct shipping address. If an incorrect address is provided, we are not liable for lost or undelivered packages.
🚫 Returned Packages:
If your package is returned to us due to an undeliverable address, we will contact you to arrange re-shipment (additional fees may apply).
If you plan to ship internationally, please confirm availability on the product page. Customs duties, taxes, or import fees (if any) are the customer’s responsibility and may cause delays.
If you have any questions or need help with shipping, contact us through the email address listed in the website footer. We’re here to help!
